Smart Reception
When clinicians sign off a treatment plan, reception gets a clear list of what to book — with smart matches to PMS appointments and one-click bulk booking.
Sophie R. wants Tue/Thu PM with Dr. Chen — a slot just opened!
NotifyCall Sarah M. re: MRI results
Sarah Mitchell
Book follow-up — shoulder review
David Chen
Reply to WorkCover enquiry
Alex K.
Order kinesiology tape
Chase invoice #2847
Northern Physio
Confirm Wed appointments
How It Works
Get started in minutes, not hours.
Clinician finishes the plan
When a clinician signs off a phased treatment plan in the workspace, reception sees it appear on the Plans tab.
Accept the smart matches
If the patient already has matching PMS appointments, the Smart Matches tab proposes links. Bulk-accept the ones that look right.
Bulk-book the rest
Open the booking drawer, pick the cadence (weekly, fortnightly, custom), and book the remaining sessions against the plan's preferred constraints.
Send the patient away set
Patients leave with every follow-up appointment in the diary, plus app access to reschedule themselves if life happens.
Key Benefits
Everything you need, designed for clinical workflows.
Plan Sessions Surfaced for Booking
Every treatment plan a clinician signs off shows up on the reception board with the sessions still to book. No notes-trawling, no missed follow-ups.
Smart Matches
When the patient already has appointments in your PMS, Smart Matches link them to the right plan session automatically. Bulk-accept the matches that look right.
Slot Picker With Constraints
Book any unmatched session against the plan's preferred clinician, day-of-week and time-of-day constraints. Reception sees only valid slots.
Repeat Weekly
Set the cadence (weekly, fortnightly, custom) and repeat the booking pattern across the whole plan in one action. Preview before you commit.
Synced Status
See which sessions are linked, which are still floating, and which need follow-up — all in one view, refreshed against your PMS.
PMS Freshness
Per-plan freshness indicator and manual refresh so reception always works against the live PMS, not yesterday's snapshot.
Bulk Booking
Block a phased plan into the calendar in one drawer — six follow-ups, twelve sessions, whatever the clinician planned. Patients leave with every appointment booked.
Continue exploring
More in For Reception
Schedule, book, follow up — the front-desk toolkit your team will actually use.
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