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app.quicka.health
Q
Tania Vidovic· Mon, 27 Apr · 4:30 pm
Lumbar review · 30 min
REC 12:04Resume
OverviewNotesTranscriptPlanLettersExercises

S/E:

Pt reports she is feeling a bit more adventurous w/ her knee.

Still experiences calf tightness, requiring stretching.

Left knee still has persistent swelling, 7 months post-injury.

Continues Mobic, needs new script.

Goal to return to normal activities without conscious thought.

O/E:

Deep squat: Good range, no pain/discomfort.

Standing knee extension: Left knee remains slightly bent, right knee fully extended.

Left knee: Palpable fluid on the anterior aspect.

Left hamstring: Tightness noted towards the knee, centrally, during palpation.

Treatment:

Soft tissue release: L hamstring (centrally), gastroc-soleus complex.

Patellar mobilisations: superior + inferior glides, L knee.

Effleurage to anterior knee for swelling management.

Reviewed home program: progressed step-ups to 4×10, added single-leg balance.

Plan:

Continue Mobic — script provided, 3-month supply.

Rebook in 2 weeks for ROM reassessment.

Refer back to Dr Boswell if swelling persists at 9-month mark.

Auto-saves·Reviewed3 ✓ · 9 left
RefineMentorMake more conciseAdd outcomes+5 more
Refine notes — e.g. "make more concise", "add outcomes"...

Made for allied health

PhysiotherapyOccupational TherapyPodiatryExercise PhysiologyDieteticsPsychologyChiropracticOsteopathySpeech PathologyMassage & MyotherapyPhysiotherapyOccupational TherapyPodiatryExercise PhysiologyDieteticsPsychologyChiropracticOsteopathySpeech PathologyMassage & Myotherapy

What's slowing your clinic down?

Pick the problem. We'll take you straight to the part of Quicka that fixes it.

AI Scribe

One page, the whole consult.

Record the consult. Drafts arrive — notes, letters, plans, exercises. You review, sign off and push to the PMS. All on a single screen, with the transcript and prior visits one tab away.

  • AI medical scribe with live transcription and speaker labels
  • Notes drafted in your template — narrative, structured, custom
  • Treatment plans with phased sessions and bulk-booking
  • Letters, referrals and forms drafted from approved notes
  • 450+ exercises with step-by-step photos, plus custom ones added when you teach something new
  • Quicka Companion — keep recording while you review notes, calendars or results
  • Sequential review for clearing the morning's notes before lunch
  • Plan and exercises delivered to the patient's phone
Explore the Workspace
app.quicka.health
Q
Marcus Whelan· Thu, 30 Apr · 10:15 am
R shoulder review · 30 min
REC 08:42Pause
OverviewNotesTranscriptPlanLettersExercises
Live Transcript
ClinHow's the shoulder been since I saw you?
PtHonestly, way better. Pain at rest is down — maybe 3 out of 10.
ClinAnd sleep?
PtSleeping through most nights now. Still that clicking when I reach overhead.
ClinLet's check ROM. Lift the arm forward for me…
PtThere — that's where it catches.
Note · SOAP2 of 4 sections
Subjective

R shoulder improved since last visit. Pain at rest 6/10 → 3/10. Sleep less disrupted. Persistent clicking at end-range flexion, particularly reaching overhead.

Objective

Active ROM: Flexion 155° (↑ from 130°), Abduction 145° (↑ from 120°). Clicking at 140° flexion. Improved scapular stability. RC power 4+/5 all groups.

Assessmentwriting…

Improving shoulder symptoms. ROM and strength gains on track. Persistent clicking at 140°

Planwaiting for assessment…
RefineMentorMake more conciseAdd outcome measuresTighten phrasing+4 more
Refine notes — e.g. "make more concise", "add outcomes"…
app.quicka.health
QMarcus W.08:42

Patient app

Their care, in their pocket.

Every patient gets a branded portal — exercise plan with photo guidance, upcoming appointments, and the ability to reschedule or cancel. No app store download. Sent with the treatment plan, or any time from Quicka.

  • Branded under your clinic name and logo
  • Exercises with step-by-step photos, sets, reps and holds
  • Self-service rescheduling and cancellation
  • Upcoming and past appointments at a glance
  • Web-based — works on any phone, no install required
  • Sent with the treatment plan, or pushed on demand from Quicka
Explore the Patient App
Patient app — appointments list with reschedule and cancel actions
Patient app — exercise plan with photos, sets and reps

Inbox Assistant

Your inbox, sorted before you open it.

Every email, SMS and webchat message gets read, understood and turned into something actionable. Referrals and reports file themselves into the patient record. Replies come pre-written, grounded in your real diary. You stay in charge of what goes out.

  • Reads Microsoft 365, Gmail, SMS and webchat in one queue
  • Pulls patient, date of birth, condition and funding type off a referral PDF
  • Files referrals and reports straight into the patient record
  • Matches remittance advice to your invoices, line by line
  • Replies drafted from your real availability, one click to send
  • Attaches to the right patient, or asks rather than guessing
Explore the Inbox Assistant
Inbox review/ Referral
Needs review

Arrived 8:04 am

PB

Dr Phil Boswell

Referral for your review

referral-tipene.pdf
Read from the PDF

Patient

Mahalia Tipene

Date of birth

14/03/1988

Condition

R rotator cuff repair, post-op

Funding

EPC / CDM

Matched to an existing patient on name and date of birth

Filed

Saved to the patient file in Cliniko, and mirrored in Quicka

Task raised

New referral, Mahalia Tipene, waiting in the planner

Reply draftedSend

Thanks Phil, we have received the referral for Mahalia and will contact her to book. Next available is Thu 30 Apr, 10:15 am.

Nothing leaves the clinic until someone presses sendIllustrative

Follow-up

Nothing slips through.

Drop-outs, no-shows, lapsed patients — Quicka follows up automatically using the right channel at the right time. You see who came back and what brought them. Peace of mind that no one's been forgotten.

  • Drop-out and no-show journeys, on autopilot
  • Lapsed-patient reactivation campaigns triggered from clinic activity
  • Waitlist suggestions to refill cancellations
  • Multi-clinician calendar with plan-aware bulk booking
  • Last-touch booking attribution — see what brought a patient back
  • Theme-based communication segments built from clinical themes you've recorded — for messaging, not patient care
Explore Smart Reception
Communications Hub
TemplatesAutomations

810

Sent

798

Delivered

8

Pending

4

Failed

Appointment Confirmation

Email + SMS

342

sent

99.1%

delivery

24h Reminder

SMS

289

sent

98.6%

delivery

Post-Visit Follow-Up

Email

156

sent

97.4%

delivery

No-Show Follow-Up

SMS

23

sent

100%

delivery

Plan Lapse Recall

Email + SMSPaused

0

sent

Birthday Greeting

EmailPaused

0

sent

6 templates · 4 active automations
New Template

Insights

Reporting you build. Not reports you're given.

Custom KPI cards, dashboards arranged your way, and a Reports board for every meeting, drawn in aggregate from the appointment, finance and note data your team already produces. Reporting for clinic operations, not individual patient care.

  • Reports boards you build: weekly ops, monthly by profession, finance
  • Custom KPI cards with targets, budgets and industry benchmarks
  • Boards emailed on a schedule, plus weekly clinician summaries
  • Finance: revenue, attendance, no-show rate, outstanding debtors
  • Plain-English questions on your data, answered with charts
Explore Clinic Insights
Clinic Insights
Schedule emailEdit metrics

Reports

+
Weekly Dashboard
Monthly Dashboard
Finance
By Profession
Marketing
+ New board
Last weekThis monthLast 90 daysThis yearvs prev

Revenue · by profession

Physio$8,42012%
Exercise Physiology$6,18019%
Massage$3,9404%

New patients · by profession

Physio1220%
Exercise Physiology1475%
Massage90%

Revenue · rolling 12-week avg

$41.2k

this periodprevious

Custom metric

Initial consultsPhysio onlyvs budget
Add to board

Ask about your data: “Which profession grew fastest this quarter?”

Illustrative

Growth

Get found where patients actually ask.

Patients now ask Google and AI where to go. Quicka Growth audits who gets named across ChatGPT, Claude, Gemini and Perplexity, tracks nearby competitors, and turns each visibility gap into on-brand, compliance-checked content for your approval.

  • Weekly AI visibility audit: every tracked question, across four AI engines
  • Google rankings and competitor tracking, with a weekly digest
  • Gaps become AHPRA/TGA-checked drafts, published only after your approval
  • The next audit re-measures whether each gap closed
Explore Quicka Growth
Clinic Growth/ Get Found
Run checks now
Trackingcoastphysio.com.auagainstHarbour PhysioNorthside Sports Physio+6 more

AI visibility this week

82%+6%

Mentioned in 79 of 96 answer checks. 24 questions across 4 AI engines.

ChatGPT
100%
Perplexity
79%
Claude
75%
Gemini
63%

Question responsesper question, per engine

GPTGeminiClaudePerplexity

best physio for running injuries near me

exercises after ACL surgeryGap

physio or chiro for lower back pain

The gap becomes an on-brand draft

Coast PhysioAfter ACL surgery

Recovering from an ACL reconstruction? Here’s how a staged exercise plan works, and what each phase is for...

AHPRA/TGA checkedAwaiting your approval

Next week’s checks re-measure the same questions

2 of 3 targeted questions now cite your clinic

Illustrative

Built around the consult

Support for the work that surrounds great care.

Clinical Educator

Stay current. Backed by evidence.

Discuss any clinical topic with an AI educator that surfaces published literature with citations. Clear reasoning trail, follow-ups by voice. Topic discussion only — your judgment runs casework.

Explore Clinical Educator
Clinical Educator

What does recent literature say about eccentric vs isometric loading protocols?

2:39 PM

Searching latest clinical evidence... Thought for 7s

Evidence-grounded response

Eccentric vs Isometric Loading — Literature Summary

Mechanism: Studies of eccentric loading examine high-load lengthening contractions; isometric loading research focuses on sustained sub-maximal holds. Both are well-represented in tendinopathy literature.J Sports Med

Effect sizes: A 2024 meta-analysis (n=690 across 13 RCTs) reported moderate pooled effects for both modalities, with substantial heterogeneity across protocols and populations.Br J Sports Med+3

AspectEccentricIsometric
Most studied inAchilles, patellar tendon RCTsPatellar tendon, in-season athletes
Reported outcomesVAS reduction, function (VISA-A)Acute pain modulation, function

Ask a follow up

Tendinopathy literatureLoading protocol research+2 more
Ask a follow-up...

Topic discussion only. Use clinical judgment and official guidance for patient-specific decisions.

Knowledge base

Your clinic SOPs, in plain English.

Reception asks "how do I create an invoice for WorkCover?" and gets the exact stepwise answer from your knowledge base. New staff stop interrupting the team. Privacy-friendly by default.

Explore Knowledge Base
Quicka Support

How do I create an invoice for WorkCover?

less than a minute ago

Searched knowledge base

I've searched the clinic's internal knowledge base for the procedure on creating WorkCover invoices. The process depends on whether the patient is covered by WorkCover QLD or a self-insured employer.

For WorkCover QLD Patients

  • Create the Invoice in Cliniko: Follow the standard invoicing process in Cliniko.
  • Claiming Payment: Reception is responsible for claiming payments via the WorkCover QLD web portal.
  • Submission Check: If outstanding, log onto WorkCover, go to 'Billing' → 'Invoices', and search the invoice number (try with and without leading zeros).
  • Note the Status: If awaiting authorisation, update the Outstanding Invoices spreadsheet.
Type a message...

Tip: Say "my last patient" instead of names for maximum privacy.

Clinic tasks

The shared day list that actually works.

Calls, bookings, follow-ups and KB reviews in one shared planner. Day-grouped, recurring, saved views. AI assist for any task — "Get help with this" drafts the reply or call note. Subtasks, priorities, assignees — the lot.

Explore Clinic Tasks
Hide done
Fri 1 May
0/3
  • Call Michael Smith

    TaskEJ
  • Reply to Jane Boulder's email

    Jane emailed to request a copy...

    TaskMB
  • Clean treatment rooms

    TaskAW
+ Add task
Sat 2 May
0/0
Sun 3 May
0/0
Mon 4 May
0/0
TaskNormal

Reply to Jane Boulder's email

Type

Task

Status

Open

Due date

01/05/2026

Assigned to

Maya Bennett

Description

Jane emailed to request a copy of her treatment notes.

0%

Less time on documentation

Australian

Local data residency

Encrypted

End-to-end, in transit & at rest

Zero

AI data retention

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